Frequently Asked Questions:

I have placed an order but I wish to add/remove items from it. How do I change an order?

I have placed my order. Can I cancel it now?

Can I combine multiple orders into one single order?

I don’t see my size. What should I do?

How to return/exchange an item?

I’m having technical problems with the site. Who can I contact?

Is there a physical Spazio Miami store?

How soon can I expect a response via e-mail?

Are you a vendor and would like to sell your products on our site?

From where do you ship?

What shipping services do you use?

I have further questions. Who should I contact?

I have placed an order but I wish to add/remove items from it. How do I change an order?

Once an order has been processed or shipped it is nearly impossible for it to be changed or altered in anyway. Please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it as soon as possible to try and make any changes/modifications to a recently placed order. The sooner we receive the e-mail the better the odds of a change being made.

I have placed my order. Can I cancel it now?

In our attempt to process orders as promptly as possible, it is nearly impossible to cancel an order after it has been placed. You may, however, return items that you do not wish to keep. Please make sure to abide by our return procedures to ensure that your return gets processed correctly.

Can I combine multiple orders into one single order?

It is extremely difficult to combine orders once these have been placed. We therefore recommend you add as many items as possible in one single order. Otherwise, orders placed at different times will be processed and sent separately.

I don’t see my size. What should I do?

Every product is different depending on manufacturer. Similarly, availability depends on demand and because of this only certain sizes may be available at a given time. If you see an item you like, but is currently unavailable in your size, e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will try to accommodate your needs and preferences to the best of our abilities. Within this e-mail please reference the item that you would like and the size that you prefer so that we may contact the vendor and inquire about size availability. We will try to make all the arrangements necessary in order to ensure your satisfaction.

How to return/exchange an item?

Please see our Return and Exchange policies for details and instructions.

I’m having technical problems with the site. Who can I contact?

We are very sorry to hear this! Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will get back to you as soon as possible, please remember to allow up to two business days for a response.

Is there a physical Spazio Miami store?

Spazio Miami –the store— is in the works. For now, enjoy our wide variety of products available at our online store.

How soon can I expect a response via e-mail?

We will try to respond to emails as quickly as possible, please allow up to two business days for a response; make sure to check your e-mail’s “spam” folder to rule out the possibility of an e-mail server error.

Are you a vendor and would like to sell your products on our site?

In our attempt to expand and target different markets, we are always looking for new products. If you are interested in working with Spazio Miami please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

From where do you ship?

Spazio Miami is located in Miami, FL, which is the same place where orders are processed and shipments are sent.

What shipping services do you use?

The choice of shipping service is left up to the buyers’ discretion and preference. We provide our clients with the options of choosing the shipping company and the delivery method. Please note that different shipping companies have different shipping rates depending on location and speed.

I have further questions. Who should I contact?

 For additional questions and/or feedback/suggestions please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .